Private Policy  & Cookie Policy

  1. Important notice

This Privacy Policy describes how we obtain and use your personal data, why we are

allowed to do so by the law, who has access to your personal data and what your

rights are. Please review it carefully.

You have the right to object to us processing your personal data for our legitimate

business interests or for direct marketing purposes (including any related

profiling). For more information about your rights and how you can exercise them,

please see the section Rights (below).

2. Personal Data we may collect and why

Personal data is any information which identifies you personally whether directly

(for example, your name) or indirectly (for example, information about your use of

our products and services).

We may collect the following data about you:

Contact details: your name, email address, and telephone number so that we can contact you in response to an enquiry you make via our Site or in relation to the products and services that we have from time to time agreed to provide to you;

Correspondence: we collect any additional personal data you may provide to us from time to time if you contact us by email, letter or telephone, through our Site, by signing up to be emailed with latest products, or by any other means;

Survey responses:

information from surveys that we use for research purposes, if you choose to respond to them;

Details of visits to the Sites: details of your visits to our Site, including, but

not limited to, traffic data, location data, weblogs and other communication data,

whether this is required for our own billing purposes or otherwise and the resources

that you access.

  1. Cookies

What are Cookies?

We collect information about your use of our Site through cookies. Cookies are information that files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on our Site in a way that matches your interests. Most major websites use cookies.

What cookies are used on this Site?

The cookies we use on our Site are to improve your experience, they are not necessary so may opt out the first time you visit or at a later date if for any reason you are concerned.

How can I reject or opt out of receiving cookies?

You may opt out the first time you visit or at a later date.

Third party cookies

Some of the cookies are stored on your machine by third parties when you use our Site. Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see: Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies for some of third parties.

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website.

  1. How we use your personal data

We use your personal data for the following purposes: To provide you with the products and services you have requested We use your personal data to accept you as a new or returning customer to provide you with the products and services you have requested in accordance with the Trading Terms or Terms of Trading. To send you service communications, including in relation to changes to our Trading Terms or Terms of Trading We use the contact details you have provided to us so that we can communicate with you about the products and services that we provide, including to let you know about major changes to those products and services or to the Trading Terms or Terms of Trading between us or to any related information. Direct marketing (including by third parties) If you have provided your consent or we otherwise have the right to do so, we may use your contact details to send you direct marketing and keep you informed of promotional offers by email, SMS, post or telephone relating to our products and services. To we may track your usage of our website, communications, products and services We use cookies and similar technologies to track your activity on our Site so that we can provide important features and functionality on our Site, monitor its usage, and provide you with a more personalised experienced. To provide and improve customer support We may use your personal data to be able to provide and improve the customer support we provide to you (for example, where you have questions about our products and services). To maintain our records and improve data accuracy Like any business, we process personal data in the course of maintaining and administering our internal records. This includes processing your personal data to ensure that the information we hold about you is kept up to date and accurate. To respond to enquiries, complaints and disputes We use the personal data we hold about you to help us respond to any enquiries or complaints you have made, or deal with any dispute which may arise in the course of us providing our products and services to you, in the most effective manner. To investigate, detect and prevent fraud and comply with our legal obligations In certain circumstances, we use your personal data only to the extent required in order to enable us to comply with our legal obligations, including for fraud detection, investigation and prevention purposes. This may require us to provide your personal data to law enforcement agencies if they request it.

  1. Legal grounds for processing

Data protection law requires us to only process your personal data if we satisfy one or more legal grounds. These are set out in data protection law and we rely on a number of different grounds for the processing we carry out. These are as follows: Consent In certain circumstances, we process your personal data after obtaining your consent to do so for the purposes of: sending you marketing communications about our products and services; If you choose not to give some or all of the aforementioned information to us, this may affect our ability to provide our products and services to you. In certain circumstances, we also use your personal data only to the extent required in order to enable us to comply with our legal obligations, including to detect, investigate and prevent fraud. Necessary for the purposes of our legitimate business interests or those of a third party. It is sometimes necessary to collect and use your personal data for the purposes of our legitimate interests as a business, which are to: provide you with products and services that are as useful and beneficial as possible, including by personalising our contact with you and making sure we tell you about all the offers that are relevant to you; better understand our customer base so that we can improve our products and services and marketing activities (which could also benefit you);comply with our contractual obligations to third parties; develop and improve our Site to enhance the customer experience; train our staff so that we can provide you with a better customer service; respond to any enquiries or complaints you have made, or deal with any dispute which may arise in the course of us providing our products and services to you; and to ensure that content from our Site is presented in the most effective manner for you and for your computer; ensure effective operational management and internal administration of our business, document retention, compliance with regulatory guidance and exercise or defence of legal claims. Where we think there is a risk that one of your interests or fundamental rights and freedoms may be affected, we will not process your personal data unless there is another legal ground for us to do so (either that we have obtained your consent to the processing or it is necessary for us to perform our contract with you or to comply with our legal obligations).

  1. Who we collect your personal data with

Mailchimp for Huscrofts marketing purposes, please see Mailchimp for there terms of use regarding use of your data for other purposes.

  1. How long we keep your personal data for

We retain your personal data for no longer than is necessary for the purposes(s) for which it was provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, we take into account factors including: legal obligation(s) under applicable law to retain data for a certain period of time; statute of limitations under applicable law; potential or actual disputes; and guidelines
issued by relevant data protection authorities. Otherwise, we securely erase your personal
data from our systems when it is no longer needed.

  1. Your rights

You have the following rights regarding your personal data:

  1. Rights to be informed

You have the right to be provided with clear, transparent and easily understandable
information about how we use your personal data and your rights. This is why we are
providing you with the information in this Privacy Policy.

  1. Right of access

You have the right to obtain access to your personal data (if we are processing it) and certain other information (similar to that provided in this Privacy Policy). This is so you are aware and can check that we are using your personal data in accordance with data protection law.

  1. Right to rectification

You are entitled to have your personal data corrected if it is inaccurate or incomplete.

  1. Right of data portability

You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party.

  1. Right to object to processing

You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including in each case any related profiling).

  1. Right to withdraw consent to processing

If you have given your consent to us to process your personal data for a particular purpose
(for example, direct marketing), you have the right to withdraw your consent at any time (although if you do so, it does not mean that any processing of your personal data up to that point is unlawful).

  1. How to contact us

If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, please feel free to contact us by using the details set out on our Site.

  1. Links to other websites

Our website may contain hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. We encourage you to read the privacy statements on the other websites you visit, as they will govern the use of any personal data you provide when visiting those websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

  1. Changes to this Privacy Policy

This Privacy Policy was last updated on 15 Jan 2018. This Privacy Policy may be updated from time to time, so you may want to check it each time you provide personal data to us.